Terms of service

  1. Conditions for Return:

    • The item must be in its original condition, unworn, and with all original packaging and tags intact.
    • To initiate a return, please contact our customer service team at [customer service email/phone number] within the 7-day's.
    • Delivery Timeframe:
      At ZOUQ SHOQ, we aim to deliver your jewelry as quickly as possible. Orders will typically be processed and shipped within 3-4 business days from the date of purchase.